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Privacy Policy

Effective date: 3 May 2026 · Additive Labs Pvt Ltd · Bhopal, Madhya Pradesh, India

This policy explains how we collect, use, store, and protect information submitted through this website. For paid project work, the final commercial and legal terms may be covered by a separate proposal, quotation, statement of work, NDA, or service agreement.

1. Who we are

Additive Labs Pvt Ltd is a hardware product engineering studio based in Bhopal, Madhya Pradesh, India. We provide mechanical design, design for manufacturing, PCB design, firmware development, prototype PCB assembly, product development, and manufacturing coordination through trusted partners.

For privacy-related questions, contact us at info@additivelabs.org.

Where applicable, we aim to process personal data in accordance with Indian privacy and data protection laws, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as they come into force and apply to our activities.

2. Information we collect

When you submit a project inquiry, we may collect the information you choose to provide, including:

  • your name;
  • email address;
  • phone number and country code;
  • company or project name;
  • project description, technical requirements, files, notes, references, constraints, timeline, and budget range;
  • how you heard about us;
  • technical information required to protect the website from spam or abuse, such as Turnstile verification data, IP-related request metadata, and browser/session information processed by our hosting and security providers.

3. How we use your information

We use your information only for legitimate business purposes connected to your inquiry or our services, including to:

  • review and respond to your project inquiry;
  • understand project scope, feasibility, technical requirements, budget, and timeline;
  • prepare a proposal, quotation, statement of work, NDA, or project communication;
  • send you an acknowledgement email or follow-up communication;
  • protect the website from spam, fraud, abuse, and unauthorized use;
  • comply with applicable legal, regulatory, tax, accounting, or contractual obligations.

We do not sell your personal information.

4. Legal basis and consent

By submitting a project inquiry, you consent to our processing of the information you provide for reviewing and responding to your inquiry. We may also process information where necessary for legitimate business purposes, contract preparation, security, record keeping, or compliance with applicable law.

5. Confidentiality of project information

We treat project inquiries, technical descriptions, product ideas, reference information, and related commercial details as confidential business information. We use them only to evaluate and respond to your inquiry unless you agree otherwise.

If your project requires disclosure of sensitive technical, commercial, or intellectual property information, we are open to signing a separate non-disclosure agreement before detailed discussions.

6. Sharing with third parties

We may share limited information with service providers only where required to operate the website, send email, protect against spam, host the website, or deliver services. These providers may include website hosting providers, email delivery providers, spam-prevention providers, and, where relevant to a project, trusted manufacturing or engineering partners.

For manufacturing or project execution, we will share only the information reasonably necessary for the relevant scope and, where appropriate, under confidentiality expectations or separate agreement.

7. Third-party services used on this website

This website may use Cloudflare Pages for hosting, Cloudflare Turnstile for spam protection, and Resend for email delivery. These services may process limited technical and contact information required to provide their services.

8. Data retention

We retain inquiry and project-related information only for as long as reasonably necessary for the purposes described in this policy, including communication, proposal preparation, project records, legal compliance, dispute prevention, tax/accounting records, and business continuity. If an inquiry does not proceed, we may still retain reasonable records for internal reference, security, and legal purposes unless deletion is requested and no legal or legitimate reason requires retention.

9. Your rights

Subject to applicable law, you may request access, correction, updating, or deletion of personal information that we hold about you. You may also withdraw consent where processing is based on consent, subject to legal, contractual, or legitimate retention requirements.

To make a request, email info@additivelabs.org with enough detail for us to identify the relevant inquiry or communication.

10. Security

We use reasonable technical and organizational measures to protect inquiry information against unauthorized access, misuse, alteration, or loss. However, no internet transmission or electronic storage system is completely secure. You should avoid submitting highly sensitive technical or commercial information through the website form before an NDA or appropriate agreement is in place.

11. International users

If you contact us from outside India, your information may be processed in India or by service providers located in other jurisdictions. By submitting an inquiry, you understand that your information may be handled across borders for the purposes described in this policy.

12. Children

Our services are intended for businesses, founders, product teams, and adults. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

14. Governing law and jurisdiction

This Privacy Policy is governed by the laws of India. Subject to applicable law, courts and competent forums at Bhopal, Madhya Pradesh, India shall have jurisdiction for disputes relating to this policy or use of this website.